pbaje Privacy Policy

We may collect the following types of information while you use the pbaje platform:

Personally Identifiable Information

• Your full name and date of birth (for age verification)
• Email address and mobile number
• Residential address (where required)
• National ID card or similar identity document details (for account verification)

Financial Information

• bKash, Nagad, Rocket, or Upay transaction details (transaction ID, amount)
• Deposit and withdrawal history
• Mobile banking account number (for transaction verification)

Technical Information

• IP address and device identifiers
• Browser type and version
• Operating system
• Session duration and activity logs on the platform
• Data obtained from cookies and similar tracking technologies

Behavioral Information

• Gaming activity history (bets, wins, losses)
• Usage patterns and preferences on the platform
• Records of conversations with the support team

pbaje collects your information in the following ways:

• Directly from you: When you fill out registration forms, update your account, or contact support.
• Automatically: When you use our platform, technical information is collected through cookies and log files.
• Through third parties: Certain information may be received from payment processors (bKash, Nagad, Rocket, Upay) or identity verification services.

We use your information only for specific, legitimate, and clearly defined purposes:

pbaje does not sell your personal information to third parties. However, certain information may be shared in the following circumstances:

Payment Service Providers

Necessary information is shared with bKash, Nagad, Rocket, and Upay to process financial transactions. This information is used solely to complete transactions.

Technology and Service Partners

The minimum necessary information is shared with our technology partners to ensure platform functionality. They may only use this information for the designated purpose.

Legal Obligations

Disclosure of information may be legally required under a valid legal order, judicial direction, or instruction from a government authority.

Fraud Prevention

Certain information may be shared with security specialists to prevent money laundering, fraud, or other illegal activities.

Cookies and similar technologies are used on the pbaje platform. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: Necessary for the basic functionality of the platform. These are essential for maintaining login sessions and ensuring security.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Collect data to understand and improve platform usage.

Cookies can be managed from your browser settings, however disabling certain cookies may limit platform functionality.

Retention Period

Your personal information is retained only for as long as necessary. All information is kept while your account is active. Even after an account is closed, certain information may be retained for a specified period in accordance with legal obligations.

Security Measures

pbaje adopts industry-standard technical and organizational measures to protect your information:

• Data transfers are secured through SSL (Secure Socket Layer) encryption.
• Stored data is kept in encrypted form.
• Only authorized personnel can access personal information.
• Regular security reviews and updates are carried out.
• Two-Factor Authentication is applied.

As a pbaje user, you have the following rights over your own information:

Right of Access

You may request to know what information we hold about you. We will provide that information within a reasonable time of receiving the request.

Right to Rectification

If any of your information is incorrect, you may request that it be corrected. This request can be made through our support team.

Right to Erasure

In certain circumstances, you may request that your information be deleted. However, if there are legal obligations or valid reasons, it may not be possible to delete all information.

Right to Object to Processing

You have the right to object to the use of your information for marketing purposes. You may opt out of marketing communications at any time.

Data Portability

You may request your information in a structured, commonly used format.

To exercise any of the above rights, email [email protected]. We generally respond within a reasonable time of receiving the request.

pbaje strictly provides services only to those aged 21 or above. We do not intentionally collect any personal information from minors.

We try to ensure this through an age verification process at registration. If we are informed that a minor has inadvertently registered, that account and the associated information will be deleted immediately.

If you consent to receive pbaje's promotional offers, bonus updates, and news, we will contact you through the contact details you have provided.

This consent can be withdrawn at any time. To opt out:

• Send a request to [email protected], or
• Use the "Unsubscribe" link in emails you receive, or
• Inform the support team via live chat.

Please note that even if you stop marketing communications, important notifications related to account transactions and security will continue to be sent.

The technical infrastructure of the pbaje platform may operate on servers located in various countries. If your information is transferred outside Bangladesh, we ensure that the destination country or that party itself follows adequate data protection policies.

Appropriate contractual safeguards are ensured for any international data transfer.

The pbaje platform may contain content from game software providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, etc.). These third-party services follow their own privacy policies.

pbaje is not responsible for the practices of third parties. You are advised to read their privacy policies before using their services.

pbaje reserves the right to change or update this Privacy Policy from time to time. For significant changes, we will:

• Send a notification to your registered email address.
• Update the "Last Updated" date at the top of this page.
• Display a clear notice on the platform.

If you continue to use the platform after changes have been made, this will be considered your acceptance of the new policy. Therefore, you are advised to review this page regularly.

If you have any concerns or complaints about how your personal information is managed, please let us know directly first. We take complaints seriously and try to resolve them promptly.

If our response is not satisfactory, you have the right to other remedies as applicable under the law.